Data Security

12x Baji's Privacy Policy

This Privacy Policy explains how important your personal data is to us — covering what we collect, why we collect it, and how we keep it safe.

Last Updated: January 2026

1. Introduction

12x Baji takes your privacy seriously. Our Privacy Policy explains what information is collected when you use our website or mobile app, and how that information is used and kept secure.

This privacy policy is 12x Baji's Terms & Conditionsis an integral part of. By using our platform, you are considered to have agreed to this Privacy Policy.

Our Commitment: We never sell your data to third parties. Your personal information is used solely to provide you with a better experience.

This Privacy Policy has been prepared in accordance with applicable laws in Bangladesh and international data protection standards. If you have any questions, please contact us directly.

2. What Information We Collect

12x Baji collects two types of information from you — what you voluntarily provide, and what is automatically gathered while you use the platform.

Personally Identifiable Information

Data Type Example Purpose
Identity Information Full name, date of birth, nationality Mandatory
Contact Information Email, mobile number Mandatory
Identity Verification National ID card, passport During the KYC process
Financial Information Mobile banking number, transaction history For payments
Location Data IP address, country Automatic

Technical Information

  • Device type, operating system, and browser information.
  • Records of IP address and login time.
  • A log of your activity on the platform (bet history, page visits).
  • Information collected through cookies and tracking technologies.

3. How Information Is Collected

12x Baji collects information in several ways. Each method is fully transparent and based on your consent.

  • Registration Form: Information you provide when opening an account.
  • KYC Verification: Documents uploaded for identity verification.
  • Payment Transactions: Information automatically recorded at the time of deposit or withdrawal.
  • Support Contact: Information you provide via live chat or email.
  • Cookies & Trackers: Automatically collected to improve your browsing experience.
  • Third-Party Verification: Via identity verification services or payment processors.

Please note: We never store your full payment card number or PIN. All financial transactions are handled through encrypted channels.

4. Why We Use Your Data

12x Baji uses your data only for specific, clear, and legitimate purposes. We never collect or use more information than necessary.

Core Purposes

  • Account Management: To create, verify, and keep your account secure.
  • Payment Processing: To process deposit and withdrawal transactions.
  • Customer Support: To resolve your queries and support requests.
  • Fraud Prevention: To ensure account security and detect suspicious activity.
  • Regulatory Compliance: To comply with legal obligations and follow regulatory authority directives.
  • Service Improvement: To improve platform performance and user experience.
  • Marketing Communications: To send you relevant offers and updates based on your consent.

Opt Out of Marketing Communications: You can opt out of our promotional emails or SMS at any time — through your account settings or by contacting the support team.

5. Sharing Data with Third Parties

12x Baji never sells your personal information. In certain circumstances, limited data may be shared with trusted third parties.

Who We May Share It With

  • Payment Processors: Authorized payment services including bKash, Nagad, and Rocket, for processing transactions.
  • KYC Verification Services: Authorized verification agencies used to confirm your identity.
  • Technology Partners: Service providers essential to platform operations.
  • Legal Authorities: When required by a court order or a lawful request from a regulatory authority.
  • Anti-Fraud Organizations: To detect and prevent financial crime.

Every third party is contractually bound to uphold our privacy standards. They may only use your data for the specified purpose and nothing else.

Important: In the event of a business merger or acquisition, your data may be transferred to the new owner. You will be notified in advance.

6. Cookies Policy

12x Baji uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and ensure the platform functions properly.

Cookie Type

  • Essential Cookies: Required to maintain login sessions and core platform functionality. These cannot be disabled.
  • Functional Cookies: To remember your preferences, such as language and theme.
  • Analytics Cookies: To understand how our platform is being used.
  • Marketing Cookies: To show you relevant offers based on your interests.

You can control or delete most cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

7. Data Security Measures

12x Baji protects your data using industry-leading security technology. Our security infrastructure is reviewed and updated on a regular basis.

  • SSL Encryption: All data transfers are protected with 256-bit SSL/TLS encryption.
  • Two-Factor Authentication: An additional layer of security to access your account.
  • Regular Audits: Regular reviews conducted by third-party security experts.
  • Data Masking: Sensitive data is partially masked when stored.
  • Restricted Access: Only personnel who need access to your data can view it.
  • Firewall & DDoS Protection: Advanced server-level security measures.

Stay vigilant: If anyone claiming to be from 12x Baji asks for your password or OTP, it is a scam. We will never ask for this information. Please support@12xbaji.appto let us know.

8. Data Retention Period

12x Baji does not retain your data longer than necessary. Retention periods vary depending on the type and purpose of the data.

Data Type Retention Period
Account Information (Active Accounts) For as long as your account remains active
Transaction Records 7 years (legal requirement)
KYC Documents 5 years after account closure
Customer Support Communications 3 years
Log Files & Technical Data 18 months
Marketing Preferences Until you opt out

Once the retention period expires or there is no legal requirement to keep it, we securely delete or anonymize your data.

9. Your Rights

As a 12x Baji user, you have important rights over your own data. Contact our support team to exercise any of these rights.

  • Right to Know: You can request to see what information we hold about you.
  • Right to Rectification: You may correct any inaccurate or outdated information.
  • Right to Erasure: Under certain circumstances, you may request that your data be deleted.
  • Right to Restrict Processing: You may restrict how your data is used in certain circumstances.
  • Right to Portability: You can receive your data in a machine-readable format.
  • Right to Object: You may object to your data being used for marketing purposes.
  • Right to Withdraw Consent: You may withdraw your consent at any time.

Please note: The exercise of certain rights may be limited due to legal obligations or contractual requirements. For example, financial records must be retained for a specified period for legal reasons.

10. Protection of Minors' Data

12x Baji strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect data from minors.

Age is verified at registration and reconfirmed during the KYC process. If a minor has opened an account using false information and this is later brought to our attention, the account will be closed immediately and all collected data will be deleted.

If you suspect a minor is using our platform, please notify us immediately.

11. Changes to the Privacy Policy

12x Baji reserves the right to update this Privacy Policy as needed. For any significant changes, we will notify you in advance by email or through a platform notification.

After each update, the "Last Updated" date at the top of the page will change. Continued use of the platform following any changes constitutes acceptance of the revised policy.

Advisory: Visit this page regularly. You can tell whether anything has changed by checking the "Last Updated" date at the top of the page.

12. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please get in touch with us:

  • Email: support@12xbaji.app
  • Live Chat: Click the chat icon in the bottom-right corner of the website.
  • Support Hours: 7 days a week, 24 hours a day.

We typically respond to all privacy-related requests within 48 hours. Complex cases may take up to 30 business days.

Why Your Data Is Safe at 12x Baji

We protect your privacy through action, not just words. Here are the core security measures we have in place.

SSL Encryption

All your data transfers are secured with 256-bit SSL/TLS encryption. No third party can access or read your information.

No Data Sales

12x Baji never sells your personal information to third parties. Your data is used exclusively to serve you.

KYC Verification System

Every account is verified through an advanced identity verification process, protecting you against fraud.

Restricted Data Access

Only authorized personnel can access your data. Every access is logged and retained.

Regular Security Audits

Independent third-party cybersecurity experts regularly audit our systems and identify vulnerabilities.

Full Control for You

You can view, correct, or request deletion of your data at any time. You're in control.

Start Betting on a Secure Platform

Your data is fully protected at 12x Baji. Register today and enjoy betting with complete peace of mind.

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